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PRIVACY POLICY

Backupyourdataonline are registered under, and abide by the terms of the Data Protection Act 1988.

This privacy statement covers the site www.backupyourdataonline.co.uk This web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices available. Backupyourdataonline has agreed to notify you of:

  1. What personally identifiable information of yours or third party personally identification is collected from you through the web site
  2. The organization collecting the information 
  3. How the information is used (including the use of cookies)
  4. With whom the information may be shared 
  5. What choices are available to you regarding collection, use and distribution of the information 
  6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under Backupyourdataonline control 
  7. How you can correct any inaccuracies in the information.

The following statement has been produced to demonstrate the solid commitment to privacy by Backupyourdataonline. We reserve the right to make any changes we consider necessary to our privacy policy. Should we make any material change to our privacy policy, or if we were to use personally identifiable material in a new manner we will immediately notify by email, all of our registered users who will then have an option to remove their details from our mailing lists so as to not receive any non-essential mailings and/or stop using our service. And if you have already stopped using our service you will not be contacted, nor will your information be used in this new manner. For further details see the opt-out section below.

As part of our services, we collect and process two different types of personal information:

  1. Information provided by clients who register with us and use our services ("user information"); and
  2. Information about other individuals that is stored on our servers and processed on behalf of our clients ("data files").

We undertake not to sell, rent, or disclose any data files information unless required to do so by law. Any data files collated by us will be used for the sole purpose of providing the service offered to our users.

To use the service we require users to fill in a registration form, which requests both contact information like name, postal and email addresses and financial information like credit card or bank details. Users may update or modify the information held on our database at any time. For details see update user information section below. Please note that no financial information is directly held by Backupyourdataonline. This is handled by SagePay and any modification of financial details will need to be carried out via Sagepay

Contact Information

The contact information collected will be entered into our database and used to provide users with promotional material and details regarding our company and services. Users may optionally request not to receive these mailings from Backupyourdataonline. For further details see opt-out section below. We will also use this information in connection with the service to enable us to contact the user for billing purposes, technical support and to inform them of the current status of their data and any back-ups undertaken.

Aside from the general day-to-day contact with users for billing and account management purposes there may be occasion when it is essential for Backupyourdataonline to get into contact with our users for the following purposes:

  1. To inform any user suspected of infringing our terms and conditions and to consequently provide details to them as to that potential breach with the consequential ramifications of account closure and/or data removal;
  2. To inform a user that their account may be closed and their data removed from our servers due to non-payment; and
  3. To inform a user that legal representation has been made against them with regard to data being held on the Backupyourdataonline servers. In this circumstance Backupyourdataonline may be required to disclose data to a third party in an effort to comply fully with the law.

From time to time aggregate demographic and profile data may be processed by Backupyourdataonline to provide guidance as to potential usage patterns of our users so that we may understand and further continue efforts to improve the service. To this end we will occasionally carry out internal marketing exercises by way of submitting questionnaires to our users for the purpose of gaining insight into our service and the requirements of current and future users. The questionnaire data would be screened against any personally identifiable information. Users may optionally request not to receive any non-essential mailings from Backupyourdataonline. For further details see opt-out section below.

Financial information

The financial information collected will be used to bill the user in connection with requested services provided by Backupyourdataonline and is transmitted using secure SSL encryption. Backupyourdataonline use Sagepay card services for credit card authorization and all related financial transactions. Sagepay may not use your personally identifiable information for any non-essential purposes. Sagepay's collection of credit information is handled on their website though it is co-branded to look and feel like our site. Go to sagepay.com for more details.

Data files

All data files deposited on our servers are transferred and stored in an encrypted format. Login to the servers is based on a unique combination of the user name and password that provides access to a randomly generated encryption key.
In this way, only somebody who has access to the encryption key or password in order to login to the server will be able to view the data. Our employees are not given access to any passwords, which in any event are also stored in an encrypted format. Backupyourdataonline will only make available access to your password if required to do so by law.

IP Addresses and Log Files

Backupyourdataonline will use your IP (Internet Protocol) address, your computer's unique identifier for identification purposes, to help with administrative and diagnostic problems that may occur with our own servers and website. It is also used to keep track of the secure connections to our website and for the gathering of broad demographic information.
In addition, like most sites we use log files like browser type, ISP (Internet Service Provider), referring/exit pages, platform type, date/time stamp, and #of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Security

Backupyourdataonline has security measures in place to protect the loss, misuse and alteration of the information under our control. Using the proprietary software ensures that all data transferred to Backupyourdataonline is encrypted using technology endorsed by the US Government. Our employees do not have access to data files and are further bound by a stringent security policy and a confidentiality agreement. The only data that is made available to employees is restricted to user information, such as email addresses, contact and billing information. Backupyourdataonline undertakes to review web security on a monthly basis.

Opt-Out

Users have the opportunity to opt-out of receiving any non-essential mailings from Backupyourdataonline or to no longer subscribe to the service using the following options for removing their information from our database:

  1. By sending an e-mail to support@sincordia.com
  2. By writing a letter to: Sincordia Ltd, Unit 1 Holly House, Queensway, Leamington Spa, Warwickshire, CV31 3LU
  3. By calling on: +44 (0) 1926 424900

Update user information

Users may update or modify the information held on the Backupyourdataonline database at any time using the following methods:

  1. By sending an e-mail to support@sincordia.com
  2. By writing a letter to: Sincordia Ltd, Unit 1 Holly House, Queensway, Leamington Spa, Warwickshire, CV31 3LU
  3. By calling on: +44 (0) 1926 424900
  4. By accessing website: www.backupyourdataonline.co.uk

Disclosures

We will only disclose user information to a third party as follows:

  1. where specific user information if required to be disclosed by law or where we believe in good faith that such disclosure is necessary to:
    • comply with the law;
    • comply with any legal process served on us or the site; 
    • protect and defend our rights and property and that of any of our users or of any of our service partners who assist in providing any of the services associated with the site; 
    • protect the personal safety of any of our users or the general public.
  2. to facilitate the assistance given by any of our service partners who provide any of the services associated with the site, where we consider the provision of such services to be primary to the operation of the site. These service partners will not be able to use your personally identifiable information for any non-essential services.
  3. to successors in title to our business (or our assets). However, you will be given notice of this change and choice if your personally identifiable information will be used in a new manner (i.e. other than for the service of the site).

Your consent

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. A condition of using the services provided by Backupyourdataonline is the acceptance of the terms of our privacy statement. By using the service you are deemed to have agreed to the terms and conditions of this privacy statement as posted at the time of submitting your personally identifiable information.

2010 Sincordia Limited. All Rights Reserved | Fair Usage | Privacy Policy | Terms & Conditions
backups@sincordia.com
 01926 424900