Download Fair Usage Policy

Fair Usage

At Backupyourdataonline we don't impose fixed limits to the amount of storage you put on your Fileservers. We don't charge you per GB of storage or for Bandwidth used or for the load that you generate on our systems. In fact, we don't even charge for the number of users who share your Fileserver (only the owner is charged, guests are always free!). Instead we apply a Fair Use Policy.

To date, instances of "unfair use" have been very rare ensuring customers continue to enjoy the limitless qualities of our service.

What does this Fair Use Policy mean?

Backupyourdataonline is a shared service and we cannot allow the actions of a few users to negatively influence the system performance for the majority. Some types of activities are obviously violations such as the placing of illegal content on to a Backupyourdataonline Fileserver and we retain the right to shut down the Fileserver for these purposes. However, some other activities can cause network performance issues. These activities are difficult to summarize in a policy but are usually caused by a combination of items such as file types used, applications running, storage capacities, geographic locations, etc. As such, we retain the right to intervene in order to uphold the overall Backupyourdataonline high-quality user experience.

When do we invoke the Fair Use Policy?

1. Backupyourdataonline retains the right to limit or halt service to any user placing dangerous or illegal content on a Fileserver. E.g., don't store illegally downloaded music on your Backupyourdataonline Fileserver. Laws that prohibit accommodating this particular use bind Backupyourdataonline.

2. Backupyourdataonline retains the right to limit or halt service to any user imposing excessive load on the Backupyourdataonline system so that this will compromise the system performance for the majority. E.g., don't make your Backupyourdataonline Fileserver into a popular software-sharing site. It's just not meant to be used that way.

3. Backupyourdataonline retains the right to limit or halt service to any user, in the rare event that we are not able to keep up with the overall storage growth.

What happens when we invoke the Fair Use Policy?

Backupyourdataonline wishes to keep its customers satisfied, even those who are in violation of the Fair Use Policy, because we acknowledge that this might not be intentional. Therefore, when we invoke the Fair Use Policy, by limiting or halting the service, we will get in touch with the impacted users to find a mutually agreeable solution.

 

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